Shipping policy

Do you ship internationally?
Yes, applicable shipping rates apply. International shipping time is between 4-5 business days. In some occasions customs agents may delay delivery of some packages. International orders are shipped using USPS or DHL.

What are your shipping costs?
Standard shipping is a flat rate of $8.00. Complementary standard shipping is offered for all orders over $350.

Shipping within the United States - $5.95 flat rate 2-5 Business Days

Canada & Puerto Rico - $15.00 4-7 Business Days

International Shipping - $20.00 4-7 Business Days

All applicable custom fees, taxes and duties are the responsibility of the customer. Custom authorities require that we state the value of your order directly on your package. It is at the sole discretion of custom agents to release your package. Note, in some occasions customs agents may delay delivery of some packages.

Does Chloe Kristyn offer express or overnight shipping?
If you need overnight service please email us at info@chloekristyn.com. Overnight shipping costs vary when available.

When will my items ship?
In stock items ship within 48 hours. Pre-order items ship within the time frame included in the listing. Please email us at info@chloekristyn.com for information on expedited production.

What delivery methods do you use?
Standard shipping within the United States, Canada and Puerto Rico is provided through USPS First Class or Priority Mail, which typically takes 2-5 business days. International Shipping is provided by USPS or DHL.

Should you need your order to arrive earlier for any reason, please select one of the expedited shipping options at checkout (USPS Priority Mail or Priority Mail Express). Expedited shipping applies once your order leaves our warehouse.

Signature upon delivery is required for custom orders and orders over $500.

How do I track my order?
Log in to your account. Each shipment will have a link to click for tracking information.

Do you ship to PO Boxes and APO/FPO addresses?
Yes! We ship United States Postal Service to PO Boxes and APO/FPO addresses. Please note that large packages or bulky items may not be able to ship to a PO Box.